FAQ: If your questions aren’t answered here, please contact us. We are happy to help

Is there a delivery charge for orders placed from Cupcakes London?
We currently deliver for FREE to 15 post codes including NW1,NW3,NW8,N1,N7,N17. Post codes outside our free delivery area incur a minimal delivery charge compares to our competitors.
What payment methods are accepted?
We accept most major credit and debit card payment, we also accept PayPal as well as cash on delivery. Cash payment is usually accepted from your second order
Is there a minimum order value?
Yes, there is a minimum order value of £20 on all orders
Can I get my cake on the same day?
Yes in most cases depending on back log and kitchen’s work load. We advice our customers to give us as much notice as possible if they can
Do you make Free From options?
Yes we do cater for Gluten free, Egg free, Dairy free and Sugar free (Diabetes) version of some of our cakes. Simply contact us directly to place these special orders
Can I place my order over the phone?
Yes we can take your order over the phone, we usually send you a payment link from which you can settle payment for your order